Session fees are non refundable and cover the costs associated with your photoshoot. In exceptional circumstances, photoshoots can be rescheduled once with 24 hours notice else the fee is forfeited.
Please ensure you arrive on time for your photoshoot, any delay could cut short your session to allow for customers booked after you – if you can, please let me know if you are running late.
Photoshoots on location; a what to expect guide will be sent to you detailing exact locations of the shoot and a plan for bad weather – please make sure you read these thoroughly and plan in any time for waking children up and getting from the car to where we are meeting.
Photoshoots at the studio; I have a lovely studio space at my home and you’re welcome and encouraged to feel comfortable, relaxed and for children to feel at home and play with toys etc. I do however ask that you are responsible for your children at all times, please respect the environment they are in and any breakages must be paid for in full.
Cake smash sessions; Cakes are provided by local company 'Sugar & Nice' and a full list of ingredients is available upon request. Photographvie accepts no responsibility for any side effects or sickness from this photoshoot and we will move onto the bath when we feel the time is right.
Your viewing appointment: This is a chance for you to view your photos and select your favourites and how you would like these delivered (prints, canvas, digital etc.) Payment for your order is due at this appointment and can be made by cash or debit and credit card.
All photography copyright remains with Photographvie at all times. When purchasing digital images, a print release is included to allow you to print your photos as many times as you like and share them online. Taking screenshots from the website or social media is illegal, as is editing any images or using them commercially.
Prints and products are bespoke and as such are non-refundable unless faulty when they will be exchanged for a replacement. Digital files are non-refundable in all instances.
I store digital files of your chosen selection of photos for up to 5 years – should you wish for me to keep a copy of your other images for longer than 12 months, there is a storage charge of £25.
Safety is of upmost importance to me and I ask you to adhere to the guidelines set out in each session description. I am covered by public liability insurance & professional indemnity insurance for your protection and have attended newborn safety training with the Baby & Newborn Photographic Association.
I take a lot of pride in my job and each photoshoot is special to both you and me. I take great care and attention to detail when both photographing and editing to offer you some beautiful photographs that you love. Nothing is more important to me than achieving what you hoped for and more, if for any reason you feel unhappy with your service, please do tell me and we can work together to create a positive experience with photos you love.
Booking a photoshoot is more than just updating your family photos, it is an experience that should be enjoyable, relaxed and positive. I am here to guide you through the booking, can suggest what to wear and what to bring, work hard to ensure you know what to expect and enjoy your photoshoot. We will book a viewing and ordering appointment where you will be able to choose your favourite images and I can suggest the best products for your home with no ‘hard sell’, you talk through what you would love and I can guide you to the best package creating some fantastic portraits for you to love!